Two Magical Questions

By Rosalie Marcus
http://www.promobizcoach.com/

Do you know what your customers really think about your products and service? Understanding what your customers value and then seeking to provide it can make a dramatic difference in your sales and income. Here’s a simple way to do that: ask for feedback.

Getting feedback can be scary. Sometimes you learn things that you may not want to hear. But, by not asking for and receiving valuable feedback you risk loosing your most valuable asset, your customers.

The most successful business people consistently look for ways to improve their products and service and you should too.

So…with a big thank you to Jack Canfield, and his thought provoking book, The Success Principles, where I first read these, I would like to share two magical questions
that will have a dramatic impact on your success:

On a scale of 1 to 10 how would rate the quality of our service?

Any answer less than a 10 gets the following follow-up question:

2. What would it take to make it a 10?

It’s that simple.

Once your understand what your clients really value you can tailor your service to meet their needs. This is a sure-fire way to stand out from the competition and get more and better sales.

Take Action Challenge:

Make a list of your top ten current customers and send them the
two magical questions. Use the information to upgrade your product
or service and watch your business soar!

I value your thoughtful opinions and encourage
you to make a comment on this or any other entry on this blog.

One more thing...
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